Chief Operational Excellence Officer

Linda Duncan, M.B.A., is Chief Operational Excellence Officer.  In that role, she maintains the portfolio of transformational opportunities across the enterprise and deploys staff skilled in driving change. 

Since joining Penn State Hershey in 1999, Ms. Duncan has served as the Senior Director for Revenue Cycle (1999-2005), co-leader for the integrated campus Finance team, led a successful revenue cycle recovery project, served for four years as an internal consultant to mission critical projects, and functioned as the Administrator for several clinical and operational departments.

She is currently an active member of the Medical Group Finance Committee and the Campus Academic Team.

Ms. Duncan has many years experience in the field of business support to physicians, academic practice plans, physician/hospital relations, physician practice management, and hospital administration. 

She received her undergraduate and graduate degrees in business from Penn State University.