In-Room Phones
For your convenience, there is no charge for local calls or calls to other extensions within the Medical Center. For calls to other rooms and departments inside the Medical Center, dial the four or six digit extension number. Local calls require “9” to be dialed first, followed by the telephone number. Long distance calls may be placed as collect calls or dialed directly using a calling card. To access a long distance operator, dial “9-0.” To access your phone card, dial “9-1” and then the toll-free number for your calling card service.
Cellular Phones
Cellular phones may interfere with clinical patient monitoring equipment. For that reason, use of cellular phones is prohibited in patient rooms and other patient care areas. Cellular phones may be used in any first floor lobby, the cafeteria or café, and waiting rooms throughout the Medical Center. Signs will indicate if cell phone usage is not allowed.
Calling Cards
Calling cards are available from vending machines located in the following areas of the Medical Center:
- First floor (2 locations): Near the cafeteria and by the entrance to the Gift Shop
- Second floor: Near the Surgical Intensive Care Unit
- Third floor: Waiting room area
- Sixth floor: Waiting room area
- Seventh floor: Family room
- UPC building first floor waiting area
- Emergency Department waiting area
All patient rooms and select visitor areas at Penn State Milton S. Hershey Medical Center have free wireless internet access. Access is available to patients and visitors using laptops and mobile devices that can connect with the AT&T Wireless service. Many people are familiar with this service as it is commonly used in restaurants, hotels and coffee shops. Select “ATTWIFI” from your device's wireless network list, open your browser and sign in for free access.
As a service to our patients and visitors, there are three ATM banking machines available on the Medical Center campus.
- Near the Gift Shop in the East Lobby. This machine is operated by PNC Bank, charges no service fee, and is full-service.
- Main entrance of the University Physicians Center. This machine is operated by Penn State Federal Credit Union (PSFCU), is full service for deposits and withdrawals, and does not charge a service fee for members of PSFCU.
- First floor of the Academic Support Building (ASB) in the corridor by the Sunnyside Café. This machine is operated by PNC Bank, is only available for withdrawals, and charges a service fee to all non-PNC Bank customers.
Parking is free and available to patients and visitors in front of the Medical Center’s main entrance, and in the Centerview Parking Garage across the street (#7 on the campus map).
Additional parking is available in the South Parking Garage (#11 on the campus map), located behind the Medical Center, near the south entrance to the main building.
See our Campus Map for all parking locations or our Maps page for directions to each major building.
Traffic may be redirected in the event of construction and special events, or parking lot and garage closures. Parked vehicles that obstruct traffic, obstruct other parked vehicles, or hinder Medical Center operations may be towed at the vehicle owner’s expense.
Valet Parking
Valet parking is available at the main entrance for patients and visitors for a nominal fee per vehicle. Those with a disabled designated vehicle may valet park at no charge. Valet parking is available from 6:30 a.m. to 5:30 p.m. After 5:30 p.m., your keys will be available at the main information desk.
After dark and upon request, security staff is available to escort visitors to personal vehicles on campus. Security can be reached at extension 8711 (or (717) 531-8711 from outside the Medical Center).
Shuttle services are available to transport you or your visitors to many campus locations. For more information, visit our information desk or call extension 8080 or (717) 531-8080 from outside the Medical Center.
