Insurance Information

Managed Care Information – Participating Plans

If you have a question regarding whether Penn State Hershey accepts a particular insurance or managed care plan, please call 717-531-8606 or email Julie Knutsen.

If you need to make arrangements to pay your bill, please call Patient Financial Services, Patient Inquiry Department at 717-531-5069 or 800-254-2619.

For an overview and definition of managed care terms, please view the glossary.

To view a list of the products offered within a particular plan, please view the table below.

 

Carrier Plan Types Excluded Products and Services
Adult Community Autism Program (ACAP) For Autism diagnosis related visits only Excludes all non-Autism services
Advantra (administered by HealthAmerica/Coventry Network
Medicare Advantage HMO
Medicare Advantage PPO
Medicare Advantage Freedom
 
Aetna

HMO
PPO
EPO
Traditional
Elect Choice
POS
Indemnity
Managed Choice
SCR - Limited Benefits
Aetna Golden (HMO)
Aetna Golden Choice (PPO)
Medicare Open (FFS)

Note - SCR has very limited benefits
AmeriHealth Administrators PPO  
AmeriHealth Mercy Health Plan Medicaid HMO Excludes - AmeriHealth65 products
APS Healthcare Mental Health/Subtance Abuse  
Auto    
Berkshire Health Plan PPO  
Blue Cross/Blue Shield from Other Areas/States Participating with Blue Card Members only. Excludes - All Non-Blue Card members
Blue Cross/Blue Shield Northeast - First Priority

HMO
PPO
EPO
Traditional Comprehensive Classic Direct Blue Special Care

Participating for services rendered by Hershey Medical Center Neurosurgery and Pediatric Specialists in the Wilkes Barre and Kingston offices.

Excludes - Services rendered by Hershey Medical Center physicians outside the Wilkes Barre and Kingston offices unless proper authorization is secured.
Blue Ridge Health Network PPO Excludes - Medicare Advantage products
Bollinger Insurance Elizabethtown College Students only Excludes all other Bollinger policies
Capital Blue Cross
HMO
PPO
POS
Traditional
Comprehensive
Senior Blue
Senior Blue PPO
CHIP
Specialist, PCP and Hospital
CBNHP Medical Assistance Behavioral Health Plan  
Central Susquehanna HealthCare Providers PPO  
ChoiceCare (administered by Humana)
PPO  
CIGNA HMO
PPO
EPO
Indemnity

Note - Starbridge and Fundamental have very limited benefits

Excludes -  Medicare Advantage products

Clear Care Corporation
PPO Excludes -  Medicare Advantage products
Core Source TPA  
EHP Sifnifica Network PPO  
EHP Significa Network - Susquehanna Health PPO  
First Health Direct (administered by HealthAmerica/Coventry Network)
PPO  
Gateway Medicaid HMO  
Gateway Assured Medicare Advantage HMO  
Great West Life PPO
HMO
EPO
POS
 
Health America HMO Excludes First Health National Network
Health Assurance
PPO
CCPPO
Excludes First Health National Network
Highmark/Pennsylvania Blue Shield PPO
EPO
Traditional
Comprehensive
Classic
Direct Blue
Speical Care
CHIP
Adult Basic
Freedom Blue PPO
Freedom Blue PFFS
Medigap
Signature65
None
Keystone Health Plan Central Healthplan Central
Healthplan Central Direct Access
Senior Blue
Senior Blue Direct Access
None
Magellan Mental Health/Substance Abuse  
Mailhandlers (administered by HealthAmerica/Coventry) PPO  
MedCare International Inc. PPO Excludes - Medicare Advantage products
Medical Assistance of Pennsylvania    
Medicare    
Mennonite Mutual Aid Association PPO Excludes - Medicare Advantage products
MHNet
Mental Health/Substance Abuse  
PacifiCare Behavioral Health (administered by United Behavioral Health)
Mental Health/Substance Abuse  
Penn Highlands Health Plan PPO  
PSU Student Health Plan (administered by United Healthcare) PPO  
Preferred Health Care System, Inc. (Altoona) PPO  
Preferred Healthcare (Lancaster) PPO  
Prime Source    
Quest Behavioral Health (only applicable to physicians at Pennsylvania Psychiatric Institute
Mental Health/Substance Abuse Excludes - services rendered outside of Pennsylvania Psychiatric Institute
South Central Preferred PPO  
Three Rivers Provider Network PPO  
TriCare Extra
Prime
Standard
Prime Remote
Reserve Select
Tricare of Life
Excludes - US Health Family Health Plan
Unison Healthplan Medicaid HMO Excludes -  Unison Advantage (all products)
Unison Healthplan Adult Basic
CHIP
Excludes -  Unison Advantage (all products)
United Behavioral Health Mental Health/Substance Abuse  
Valley Preferred PPO  
Value Options
(Behavioral Health)
Mental Health/Substance Abuse