Insurance Information

Managed Care Information – Participating Plans

If you have a question regarding whether Penn State Hershey accepts a particular insurance, managed care plan or if you need to make arrangements to pay your bill,  please call or email Patient Financial Services, Patient Inquiry Department at 717-531-5069 or 800-254-2619.

For an overview and definition of managed care terms, please view the glossary.

To view a list of the products offered within a particular plan, please view the table below.

 

CarrierPlan TypesExcluded Products and Services
Adult Community Autism Program (ACAP)For Autism diagnosis related visits onlyExcludes all non-Autism services
Advantra (administered by HealthAmerica/Coventry Network
Medicare Advantage HMO
Medicare Advantage PPO
Medicare Advantage Freedom
 
Aetna

HMO
PPO
EPO
Traditional
Elect Choice
POS
Indemnity
Managed Choice
SCR - Limited Benefits
Aetna Golden (HMO)
Aetna Golden Choice (PPO)
Medicare Open (FFS)

Note - SCR has very limited benefits
Aetna Better HealthMedicaid HMO 
AmeriHealth AdministratorsPPO 
AmeriHealth Mercy Health PlanMedicaid HMO for services April 7, 2010 and prior datesNon-participating for all services April 8 and after and AmeriHealth 65 products
APS HealthcareMental Health/Subtance Abuse 
Auto  
Berkshire Health PlanPPO 
Blue Cross/Blue Shield from Other Areas/StatesParticipating with Blue Card Members only.Excludes - All Non-Blue Card members
Blue Cross/Blue Shield Northeast - First Priority

HMO
PPO
EPO
Traditional Comprehensive Classic Direct Blue Special Care

Participating for services rendered by Hershey Medical Center Neurosurgery and Pediatric Specialists in the Wilkes Barre and Kingston offices.

Excludes - Services rendered by Hershey Medical Center physicians outside the Wilkes Barre and Kingston offices unless proper authorization is secured.
Blue Ridge Health NetworkPPOExcludes - Medicare Advantage products
Bollinger InsuranceElizabethtown College Students onlyExcludes all other Bollinger policies
Capital Blue Cross
HMO
PPO
POS
Traditional
Comprehensive
Senior Blue
Senior Blue PPO
CHIP
Specialist, PCP and Hospital
CBNHPMedical Assistance Behavioral Health Plan 
Central Susquehanna HealthCare ProvidersPPO 
ChoiceCare (administered by Humana)
PPO 
CIGNAHMO
PPO
EPO
Indemnity

Note - Starbridge and Fundamental have very limited benefits

Excludes -  Medicare Advantage products

Clear Care Corporation
PPOExcludes -  Medicare Advantage products
Core SourceTPA 
EHP Significa Network (administered by Significa and Erin Group Administrators)PPO 
EHP Significa Network - Susquehanna Health (administered by Significa and Erin Group Administrators)PPO 
First Health Direct (administered by HealthAmerica/Coventry Network)
PPO 
GatewayMedicaid HMO 
Gateway AssuredMedicare Advantage HMO 
Great West LifePPO
HMO
EPO
POS
 
Health AmericaHMOExcludes First Health National Network
Health Assurance
PPO
CCPPO
Excludes First Health National Network
Highmark/Pennsylvania Blue ShieldPPO
EPO
Traditional
Comprehensive
Classic
Direct Blue
Speical Care
CHIP
Adult Basic
Freedom Blue PPO
Freedom Blue PFFS
Medigap
Signature65
None
Highmark VisionVision for HMC employees, Penn State College of Medicine employees, Commonwealth of PA employeesExcludes - all other employer groups and individual plans
Keystone Health Plan CentralHealthplan Central
Healthplan Central Direct Access
Senior Blue
Senior Blue Direct Access
None
MagellanMental Health/Substance Abuse 
Mailhandlers (administered by HealthAmerica/Coventry)PPO 
MedCare International Inc.PPOExcludes - Medicare Advantage products
Medical Assistance of Pennsylvania  
Medicare  
Mennonite Mutual Aid AssociationPPOExcludes - Medicare Advantage products
MHNet
Mental Health/Substance Abuse 
PacifiCare Behavioral Health (administered by United Behavioral Health)
Mental Health/Substance Abuse 
Penn Highlands Health PlanPPO 
PSU Student Health Plan (administered by United Healthcare)PPO 
Preferred Health Care System, Inc. (Altoona)PPO 
Preferred Healthcare (Lancaster)PPO 
Prime Source  
Quest Behavioral Health (only applicable to physicians at Pennsylvania Psychiatric Institute
Mental Health/Substance AbuseExcludes - services rendered outside of Pennsylvania Psychiatric Institute
South Central PreferredPPO 
Three Rivers Provider NetworkPPO 
TriCareExtra
Prime
Standard
Prime Remote
Reserve Select
Tricare of Life
Excludes - US Health Family Health Plan
Unison HealthplanMedicaid HMOExcludes -  Unison Advantage (all products)
Unison HealthplanAdult Basic
CHIP
Excludes -  Unison Advantage (all products)
United Behavioral HealthMental Health/Substance Abuse 
United Healthcare and Affiliates (Effective 1/1/2010) (United Healthcare will appear on the member's card)Choice
Choice Plus
Definity PPO
Definity Choice Plus
Indemnity
Options PPO
Select EPO
Select Plus POS
Student Health
Excludes - Auto Insurances
MD Individual Practice Assoc.
Medicaid products
Medicare Advantage products
Medicare Select
Oxford Medicare Advantage products
OneNet PPO products
Optimum Choice Inc.
Workers Comp Insurances
UPMC for YouMedicaid HMOExcludes - all commercial products sold by UPMC
Valley PreferredPPO 
Value Options
(Behavioral Health)
Mental Health/Substance Abuse