Educational Topics for Employees

The following is a sample list of topics offered by Human Resources facilitated by our education staff, guest faculty, and other presenters throughout the medical center:


  • Customer Service / Service Excellence
  • Communication
  • Teamwork / Team Building
  • Diversity / Cultural Competency
  • The Business of Healthcare
  • Management Orientation for Supervisor & Managers
  • Personal Development

We design our educational activities based on the organizational strategic initiatives, education needs assessment, and employee focus groups.  When appropriate, our programs provide contact hours for continuing nursing education.  Penn State Milton S. Hershey Medical Center, Nursing Education and Professional Development is an approved provider of continuing nursing education by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

Employees and their families may also utilize the tuition  programs for credit classes and degrees described on the Benefits page.  Some of these classes are offered onsite at Penn State Hershey Medical Center. 

Our employees evaluate and give suggestions for additional topics, increasing their opportunities to enhance personal and professional development.

We are committed to developing our workforce and growing our organization with our dedicated employees.  For more information on education or career development opportunities contact our recruiters. 

Jessica Mullany, Physician Recruitment

Jessica Mullany, MHA
Associate Director, Physician Recruitment
Phone: 717-531-4706

Greg Emerick, Physician Recruiter Greg Emerick
Physician Recruiter
Phone: 717-531-4725
Heather Peffley, Physician Recruiter Heather Peffley, PHR, DASPR
Physician Recruiter
Phone: 717-531-6205
Patty Shipton, Physician Recruiter Patty Shipton, DASPR
Physician Recruiter
Phone: 717-531-4703