Comprehensive Management of Hearing and Balance Disorders

Penn State Health Milton S. Hershey Medical Center Otology and Neurotology program provides comprehensive management of hearing and balance disorders.

Team Approach to Otology and Neurotology

Faculty in the division of Head and Neck Surgery comprise an interdisciplinary team for the evaluation and treatment of otology and neurotology disorders for adults and children. Our team expert care for disorders resulting in loss of hearing and balance, including:

  • Benign and malignant tumors of temporal bone and skull base
  • Chronic infections
  • Hearing Loss
  • Balance disorders
  • Meniers disease

Over years of experience in clinical care, research and education provides patients with the most advanced medical and surgical therapies available today. Our Neurotology program is recognized as one of the few well experienced centers in central Pennsylvania for cochlear implantation surgery.

The George H. Conner, MD Otologic Training Facility

Otologic and neurotologic skull base surgery requires a thorough knowledge of temporal bone anatomy.  Ear surgeons should have an understanding of the three-dimensional relationships of that is arguably one of the most complex bony areas of the body.

Our temporal bone laboratory at Hershey Medical Ceter includes 7 resident stations and one instructor station. It also has projection and demonstration capability using our instructor’s video microscopic station.

The skills, obtained in the temporal bone dissection laboratory, are unique and cannot be understood through substitute educational materials. Moreover, continued reinforcement of these skills is necessary throughout the duration of active surgical practice.


Clinical and basic science research in neurotology, conducted by program faculty, includes the following:

  • Meniere's disease
  • implantable hearing aid surgeries (BAHA)
  • Cholesteatoma

Patient Referrals for Otologic/Neurotologic Surgical Procedures

Our program accepts referrals and provides the full spectrum of otologic/neurotologic surgical procedures for a range of services including:

  • Acoustic neuroma surgeries
  • Cholesteatoma
  • Chronic  infections of the ear and temporal bone
  • Cochlear implantation
  • Facial nerve disorders, including Bell's palsy
  • Facial nerve repair surgeries
  • Glomus tumor surgeries
  • Implantable hearing aid surgeries (BAHA etc.)
  • Lateral temporal bone surgeries
  • Meniere's disease and other balance disorders
  • Ossicular chain problems, including otosclerosis
  • Skull base surgeries
  • Stapesectomy
  • Tumors of the temporal bone, including ear canal tumors

Our faculty also expertize of office based intervention (intratympanic steroid injections, intratympanic gentamycin injections etc) and surgeries (labyrinthectomy, ESS, and vestibular neuroectomy etc) for Balance disorders such as Meniere’s disease.

For an appointment with our otologic surgeon, please call 717-531-6822.

  • Huseyin Isildak, M.D., Program Director
  • Gale L. Bentz, PA-C, Physician Assistant
  • Jason May, M.D., Pediatric Otolaryngologist
  • Melissa Bankert, Audiology Technician
  • Ashley Barr, Au.D., CCC-A, Audiologist
  • Beth Czarnecki, Au.D., CCC-A, Senior Audiologist
  • Kris Englund-Krieger, LCSW
  • Briana Frank, Au.D., CCC-A, Audiologist
  • Roxanne Hagenbuch, MS, FAAA Audiologist
  • Suzanne Lynch, M.A., CCC-SLP
  • Bonnie Souders, LPN
  • Sara Neuman, Secretary