Culture of Respect in Education - C.O.R.E

Policies on Respectful Treatment of Students & Trainees and Mistreatment Reporting Form

Maintaining a culture of respect in our clinical learning environment is a core value of our institution with input from our trainees, as well as faculty, nursing staff, medical students, and others, we have developed the attached working document that describes the expected behaviors in our professional interactions. We also have provided examples of behaviors that we believe are not conducive to a productive educational experience.

As you interact with others during your training, you may witness or experience behaviors that are suboptimal. If you believe that an encounter violates our core values for a respectful working environment or if you feel that you or others have been the object of mistreatment in the clinical or non-clinical settings, we would like you to help us to address these concerns in the appropriate fashion.  There are many opportunities for you to do so, including; a discussion with the individual that you believe has been the source of disrespect or mistreatment, your Program Director or others in your Program's administration, the Department Chair or Associate Chair responsible for education within the department, your mentor(s),  the Associate Dean for Graduate Medical Education/D.I.O. (Dr. Edward Bollard) or the Associate D.I.O. (Dr. Donald Flemming) – both in the Office of GME, or the GME ombudspersons (Dr. Kelly Leite and Dr. Rickhesvar Mahraj, who can also be found on this website).

In addition, if you would like to report your concerns in a more anonymous fashion, the link to do so is: Mistreatment Reporting Form.     We ask that you provide as much detail of the incident or pattern of behavior as possible to assist us in investigating your concerns.

Whether you elect to identify yourself or not, please understand that we will investigate and follow up each report of mistreatment in a comprehensive fashion while maintaining your confidentiality.

We appreciate your time and effort in helping us achieve the highest degree of respect in our everyday interactions. We are firmly committed to providing a clinical learning environment that allows each learner to reach the milestones necessary in their training to become a competent, compassionate physician.

In situations when a resident concern relates to the Department Chair or Program Director and the residents believes that it cannot be presented to the Department Chair or Program Director, the resident may present the grievance directly to the Ombudsperson for guidance.


Kelly R. Leite, D.O.

Penn State Hershey Medical Group Hope Drive (Peds)
35 Hope Drive Suite 102
Hershey, PA 17033
Tel: (717) 531-6846  Pager: (717) 531-0000 ext.8006
Fax: (717) 531-2077

Rickhesvar P.M. Mahraj, M.D.

Penn State Hershey Radiology
500 University Drive
Hershey, PA 17033-0850

Tel: (717) 531-5599 Fax: 717-531-5596


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