Adult Urology Services
Male Infertility/Sexual Dysfunction/Prostate
Reconstructive and Female Urology, Urodynamics, Urogynecology
You may schedule an appointment by calling 800-243-1455.
It is important for you to understand your treatment plan, so we encourage questions. Before you come in for your appointment, we suggest that you take a moment to write down any questions you want to ask the physician.
When you arrive at the office, please tell the staff if you have changed your address, telephone number, primary doctor, insurance coverage or other important information.
Before Your First Appointment
When you schedule your first appointment, our staff may ask about the nature of your problem and your physician's arrangements for your care. This helps us provide the most efficient plan for your care.
We need all of your medical records related to your condition at the time of your first visit. This includes any X-rays or previous surgery records.
If you need to obtain X-rays or records from a doctor other than the physician who referred you, please have these sent to us before your first appointment.
It is also very important for our medical staff to know exactly what medications you take and if you have any known drug allergies. Please bring this information with you for your office appointment.
Due to the nature of our practice, we may have to delay your appointment time while your physician deals with an emergency or a patient with a complicated problem. We know your wait is inconvenient, and we appreciate your understanding.
If an emergency causes us to cancel your appointment, we apologize for any inconvenience. We will reschedule your appointment as soon as possible.
We ask for at least 24 hours notice when you need to cancel or change your appointment. This gives us the opportunity to give an appointment to a patient with an urgent need. Please let us know as soon as possible if you are unable to keep your appointment.
Hospital Admissions and Billing
While you are a patient at Penn State Milton S. Hershey Medical Center, we want to do everything possible to make your surgery and stay convenient and comfortable. If you are scheduled for admission to our hospital, you may want to review the following list of questions about our admissions and billing procedures before you arrive.
How am I admitted to the hospital?
Patients are pre-admitted by their surgical coordinator at the outpatient clinic. The coordinator is responsible for obtaining your financial information and scheduling your admission time to Penn State Milton S. Hershey Medical Center. He or she can also answer any questions you have about insurance. Additionally, your physician may request some tests to be done before you are admitted. The surgical coordinator or your doctor’s office will arrange for an appointment to have the tests completed on an outpatient basis.
Where do I go the day of my surgery?
On the day you are scheduled for admission, you will check-in at the Admissions Office, located near the hospital’s main lobby. Patients should make plans for someone to drive them to Penn State Milton S. Hershey Medical Center. Parents must accompany patients who are younger than 18 years old. Once you have checked in, a patient services representative will show you to your room where you will be introduced to your nurse and given an admissions information packet. If you were admitted through the Emergency Department, you will be assigned a bed by the operating room. A patient services representative will contact you once you have been assigned your room.
What do I need to bring with me to the Admissions Office?
Be prepared to provide your identification, insurance card and any necessary deductible or insurance copayment. If you are admitting a child, you will need to provide the hospital with written consent to provide your child with medical care. Guardians must bring legal proof of guardianship.
For insurance information, please click here.